UPS Was Founded UPS in 1907 as a Message Delivery

Multiple Choice

UPS was founded UPS in 1907 as a message delivery business. The development of the telephone would have put an end to the business if UPS's founder had not been a______ type of leader. One who was able to get his employees to accomplish more than they had thought possible and re-invent the company as a company that delivered goods for retailers.

A) transformational
B) substitute
C) participative
D) transactional
E) supportive