Downsizing Has Thinned the Ranks of Hospital Personnel

Multiple Choice

Downsizing has thinned the ranks of hospital personnel. Hospital employees were adamantly resisting any more change. What method could hospital administrators use to manage this resistance?

A) educate employees about the need for change
B) let the employees participate in implementing the change process
C) provide significant managerial support
D) let employees discuss and agree on who will do what after change occurs
E) any or all of these