Multiple Choice
____________is used to refer to a company's practice of identifying and addressing customer trends and problems after they occur.
A) Consumer confidence forecasts
B) Competitive analysis
C) Reactive customer monitoring
D) Proactive customer monitoring
E) Continuous data mining
Correct Answer:

Verified
Correct Answer:
Verified
Q1: A key factor influencing the relationship between
Q2: Which of the following is a component
Q3: _is/are a primary source of organizational culture.<br>A)
Q4: The_ is the set of key values,
Q6: The first step managers use to make
Q7: Which of the following is a characteristic
Q8: External environments are the forces and events
Q9: In terms of environmental complexity, _environments have
Q10: _involves deciding who your competitors are, anticipating
Q11: The two kinds of external organizational environments