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The Adoption of a 24/7 Employee Hotline for Workplace Complaints

Question 24

Multiple Choice

The adoption of a 24/7 employee hotline for workplace complaints is an example of a:


A) business-value-added activity.
B) customer-value-added activity.
C) non-value-added activity.
D) batch-related activity.
E) product-sustaining activity.

Correct Answer:

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