Question 1

CRM systems link a company with its customers.

Accepted Answer

A) True 
 B)False  True

Question 2

Customer data is an example of master data in an ES.

Accepted Answer

A) True 
 B)False  True

Question 3

In the client server architecture the data,applications and presentation are all included in one system.

Accepted Answer

A) True 
 B)False  False

Question 4

CRM systems are intra-organizational systems.

Accepted Answer

A) True 
 B)False

Question 5

PLM systems are concerned with purchasing materials from suppliers.

Accepted Answer

A) True 
 B)False

Question 6

Dates,times,and locations are examples of transaction data in an ES.

Accepted Answer

A) True 
 B)False

Question 7

PLM systems are concerned with managing a product's life cycle.

Accepted Answer

A) True 
 B)False

Question 8

Customer data is an example of transaction data in an ES.

Accepted Answer

A) True 
 B)False

Question 9

Vendor data is an example of organizational data in an ES.

Accepted Answer

A) True 
 B)False

Question 10

SRM systems are intra-organizational systems.

Accepted Answer

A) True 
 B)False

Question 11

Vendor data is an example master data in an ES.

Accepted Answer

A) True 
 B)False

Question 12

CRM systems link a company with its suppliers.

Accepted Answer

A) True 
 B)False

Question 13

Dates,times,and locations are examples of organizational data in an ES.

Accepted Answer

A) True 
 B)False

Exam 2: B: Enterprise Systems

CRM systems link a company with its customers.