Which Data Would Be of Most Interest to an Organization

Multiple Choice

Which data would be of most interest to an organization using Lean Six Sigma as a means of quality improvement?

A) Eighty-five percent of call lights are answered within 4 minutes.
B) Results of pain medication administration are documented 95 percent of the time.
C) Nursing overtime hours increased by 25 percent in the last quarter.
D) In the last 6 months, overall client satisfaction scores have increased by 15 percent.