Multiple Choice
Which of the following is a characteristic of total quality management?
A) partnership with customers and suppliers
B) small work teams meeting together where they make suggestions for quality improvement to upper management.
C) upper management identifying and implementing new ways to improve customer satisfaction
D) middle managers developing new and improved production techniques
E) all of the above
Correct Answer:
Verified
Correct Answer:
Verified
Q22: The reward system used in self-managed work
Q23: Cross-functional team is another term sometimes used
Q24: Quality includes aesthetics,reliability,and serviceability.
Q25: Self-managed work teams operate best when the
Q26: Self-managed work teams normally reward members _.<br>A)in
Q28: Total quality management is a strategy that
Q29: Self-managed work teams usually have members with
Q30: Available research into the effectiveness of self-managed
Q31: _ is NOT one of the five
Q32: Upper management in self-managed work teams is