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    Exam 9: Product Management and New-Product Development
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    At One Time Most Firms Assumed Defects Were an Inevitable
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At One Time Most Firms Assumed Defects Were an Inevitable

Question 100

Question 100

Multiple Choice

At one time most firms assumed defects were an inevitable part of mass production. _____ firms showed that this assumption was not valid.


A) Chinese
B) American
C) European
D) Japanese
E) Latin American

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