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At the Comfort Inn Web Site, a Customer Can Create

Question 29

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At the Comfort Inn Web site, a customer can create an account with his preferences for a smoking or non-smoking room, the type of pillows he likes, early or late check-in and check-out, and his room location. The hotel keeps track of this information and uses it whenever this customer reserves a room in the future. This is an example of:


A) Combined target market approach.
B) Diversification.
C) Task transfer.
D) Mass customization.
E) Single target market approach.

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