Multiple Choice
Joshua is an electrician who is known for solving complex electrical issues consistently in households,automobiles,small commercial centers,and so on.He is punctual,and customers can always reach him anytime of the day.Based on these characteristics,which of the following determinants of service quality is Joshua exhibiting?
A) Responsiveness
B) Tangibility
C) Reliability
D) Empathy
Correct Answer:
Verified
Correct Answer:
Verified
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