As Firms Make Greater Use of Empowerment and Teams, Managers

Multiple Choice

As firms make greater use of empowerment and teams, managers will find that they

A) should use the same techniques for directing employees that were used in the past.
B) will need to closely supervise the teams to make sure they remain focused on the goals of the organization.
C) will need to provide the teams with detailed instructions to give them a clear sense of direction.
D) must become more like coaches and counselors than bosses.