Multiple Choice
Which of the following statements about accepting feedback is true?
A) You should always begin your response with an apology.
B) You should always thank the deliverer for taking the time to provide you with feedback.
C) You should remain silent if the feedback is negative.
D) You should pay more attention to how the person delivers the feedback than to the substance of the feedback.
E) If the power distance is great, you should respond to each element of the feedback.
Correct Answer:

Verified
Correct Answer:
Verified
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