Which of the Following Statements About Adjustment Refusals Is True

Multiple Choice

Which of the following statements about adjustment refusals is true?

A) They are made in response to requests for donations of time or materials.
B) They are made when you have no guidelines for refusal.
C) They are made when facts require that you deny a claim.
D) They are usually made in response to legitimate claims.
E) They are typically positive messages.