Multiple Choice
When delivering negative news, you should
A) use little space on stating the negative point and a lot of space helping the reader receive it as positively as possible.
B) keep the message as brief as possible.
C) not mention the negative information and instead focus on positive news using explanatory, cushioning words.
D) spend a full paragraph delivering the negative news.
E) focus primarily on conveying the negative information as clearly as possible.
Correct Answer:
Verified
Correct Answer:
Verified
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