For the Majority of Bad-News Messages, It Is Advisable to

Multiple Choice

For the majority of bad-news messages, it is advisable to

A) allow scope for speculations and anxiety among recipients.
B) keep the structure of the message as indirect as possible.
C) deliver it as soon as possible even if it lacks details and specifics.
D) ensure that your expression of sympathy is longer than two sentences.
E) keep the message as impersonal as possible.