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    Business Communication Developing Study Set 2
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    Exam 3: Team Communication and Difficult Conversations
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    Difficult Conversations Can Be Handled Successfully by
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Difficult Conversations Can Be Handled Successfully by

Question 16

Question 16

Multiple Choice

Difficult conversations can be handled successfully by


A) hearing everybody's story.
B) agreeing with everything you hear.
C) using the either/or approach.
D) invalidating the perspective of other people.
E) adopting a judgmental stance.

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