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The Manager of a Computer Help Desk Operation in Moncton

Question 19

Multiple Choice

The manager of a computer help desk operation in Moncton has collected enough data to conclude that the time per call is normally distributed with a mean equal to 8.21 minutes and a standard deviation of 2.14 minutes. What is the probability that three randomly monitored calls will each be completed in 4 minutes or less?


A) about 0.00001
B) about 0.4756
C) about 0.0244
D) about 0.0732
E) about 0.1076

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