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    Services Marketing People
  4. Exam
    Exam 14: Improving Service Quality and Productivity
  5. Question
    To Ensure Continuing Focus in a Few Key Components of SQI
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To Ensure Continuing Focus in a Few Key Components of SQI

Question 3

Question 3

True/False

To ensure continuing focus in a few key components of SQI, FedEx established six Quality Action Teams.

Correct Answer:

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