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The Manager of a Computer Help Desk Operation in Moncton

Question 6

Multiple Choice

The manager of a computer help desk operation in Moncton has collected enough data to conclude that the time per call is normally distributed with a mean equal to 8.21 minutes and a standard deviation of 2.14 minutes. Based on this, what is the probability that a call will last longer than 13 minutes?


A) 0.0125
B) 0.4875
C) 0.5125
D) 0.9875
E) .0224

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