Multiple Choice
What do you do if a customer is unprofessional and continues to swear at you?
A) Excuse yourself and go somewhere else and call your supervisor.
B) Apologize to him and tell them you are there to take care of his problem.
C) Be assertive (not aggressive) and tell him you think he is being unprofessional.
D) Give him at least 5 minutes to calm down before working on his problem.
Correct Answer:
Verified
Correct Answer:
Verified
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