You Are Responding to an Email from an Irate Customer

True/False

You are responding to an email from an irate customer. The reply is as follows: ʺI am sorry the replaced part did not solve your problem. I will be happy to take a look at the computer again tomorrow. I can be there at 2 P.M. if that is convenient with you. You can either email me or I will check with you later today to see whether that works with your schedule.ʺ This is an example of proper written communication.