Short Answer
If the amounts totaled from superbills and Explanation of Benefits forms (EOBs) do NOT match the report totals, the medical office specialist should:
A)review the report, superbills, and EOBs patient by patient to locate any errors.
B)submit the report to a supervisor with a memo stating the problem.
C)call the computer system repair person to check the program.
D)go home and address the problem the next day with a fresh outlook.
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