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________ Is a Systematic,structured Approach to Improvement,in Which People Critically

Question 72

Multiple Choice

________ is a systematic,structured approach to improvement,in which people critically examine,rethink,and redesign business processes in order to achieve dramatic improvements in one or more performance measures,such as quality,cycle time,or cost.


A) Business process management
B) Business activity monitoring
C) Business service management
D) Application performance management
E) Application service management

Correct Answer:

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