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    Information Systems Today
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    Exam 8: Strengthening Business-to-Business Relationships via Supply Chain and Customer Relationship
  5. Question
    Which of the Following Is a Component of the Operational
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Which of the Following Is a Component of the Operational

Question 75

Question 75

Multiple Choice

Which of the following is a component of the operational CRM system?


A) sales force automation
B) data warehouses
C) ERP systems
D) data mining and visualization
E) business intelligence

Correct Answer:

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