Hwei-Jen Believed That Averting Your Eyes When Interacting with Someone

Multiple Choice

Hwei-Jen believed that averting your eyes when interacting with someone was a sign of respect. When Hwei-Jen would not look directly at Mark when he spoke, he felt a bit insulted and thought that Hwei-Jen was not listening to him. This hindrance to effective communication involves __________.

A) responding
B) pseudolistening
C) pre-occupation
D) not recognizing diverse listening styles
E) lack of effort