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    Business
  3. Study Set
    Consumer Behavior Building Marketing Strategy
  4. Exam
    Exam 18: Post-Purchase Processes, Customer Satisfaction, and Customer Commitment
  5. Question
    Define the Concept of Postpurchase Dissonance, and Discuss the Factors
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Define the Concept of Postpurchase Dissonance, and Discuss the Factors

Question 42

Question 42

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Define the concept of postpurchase dissonance, and discuss the factors that influence the probability and magnitude of a consumer experiencing it.

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