Complete the Following Using the Terms Listed

Multiple Choice

Complete the following using the terms listed.
-A complaint by a single employee or by the entire union that management is violating some portion of the contract is called a(n) _____.

A) Job enlargement
B) 360-degree performance review
C) collective bargaining
D) Theory Y
E) Downsizing
F) outsourcing
G) Flexible work plans
H) grievance
I) 401(k) plans
J) human resource management
K) performance appraisals
L) Employee separation
M) lockout
N) arbitration