Complete the Following Using the Terms Listed

Multiple Choice

Complete the following using the terms listed.
-When disputes cannot be solved voluntarily through mediation,parties can use _____ by bringing in an impartial outside party who renders a legally binding decision.

A) Job enlargement
B) 360-degree performance review
C) collective bargaining
D) Theory Y
E) Downsizing
F) outsourcing
G) Flexible work plans
H) grievance
I) 401(k) plans
J) human resource management
K) performance appraisals
L) Employee separation
M) lockout
N) arbitration