Mrs Shinn Wants to Assess the Program Operation of Her

Multiple Choice

Mrs. Shinn wants to assess the program operation of her clothing manufacturing business, specifically to determine what clientele her company is serving and how the businesses' services are being marketed and delivered to that clientele. Mrs. Shinn is looking to conduct a(n) :

A) needs evaluation.
B) program evaluation.
C) process evaluation.
D) outcome evaluation.