John Meyer and Brian Rowan Found That the Formal Procedures

Multiple Choice

John Meyer and Brian Rowan found that the formal procedures in a bureaucracy are often:

A) myths that people profess to follow but that have little basis in reality
B) outdated and need revision
C) identical to the practices adopted by members of the organization
D) understood to be the "right" way to do things
E) ignored by most members of the organization