Exhibit 13.1 The Following Questions Are Based on the Output Below

Multiple Choice

Exhibit 13.1
The following questions are based on the output below.
A store currently operates its service system with 1 operator. Arrivals follow a Poisson distribution and service times are exponentially distributed. The following spreadsheet has been developed for the system.
-Which type of queuing system are you likely to encounter at an ATM?

A) Single waiting line, single service station.
B) Multiple waiting lines, single service station.
C) Single waiting line, multiple service stations.
D) Multiple waiting lines, multiple service stations.