Multiple Choice
________ is a process in which computer software that uses statistical analysis,database technology,and artificial intelligence finds hidden patterns,trends,and connections in data so that business owners can make better marketing decisions and predictions about customer's behavior.
A) Customer relationship management
B) Data mining
C) Data discovery
D) Simulation
Correct Answer:

Verified
Correct Answer:
Verified
Q13: To build an effective customer service program,it
Q14: Customer surveys and questionnaires should:<br>A)be short.<br>B)not give
Q15: The marketing approach that companies of all
Q16: Identify the four common channels of distribution,briefly
Q17: The difference between weak customer service and
Q19: A company's competitive edge is:<br>A)dependent on the
Q20: The focus of the small company's marketing
Q21: The ability to innovate is one of
Q22: _ puts the customer at the center
Q23: Small businesses are able to maintain a