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    Small Business Management
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    Exam 9: Building a Bootstrap Marketing Plan
  5. Question
    Satisfied Customers Exhibit at Least One of Three Characteristics: Loyalty,resistance
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Satisfied Customers Exhibit at Least One of Three Characteristics: Loyalty,resistance

Question 3

Question 3

True/False

Satisfied customers exhibit at least one of three characteristics: loyalty,resistance to competition's attempts to lure them away with lower prices,and increased purchases.

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