Joan Is Seeking to Answer a Series of Questions Such

Multiple Choice

Joan is seeking to answer a series of questions such as: How do competitor's cost structures compare to ours,what new competitors are entering the industry,what do our customers say about competitors,etc.By asking these questions,Joan is:

A) conducting a SWOT analysis.
B) identifying her company's key success factors.
C) formulating strategic options for her company.
D) performing a competitive analysis.