Multiple Choice
One of the primary goals of a negative message is to
A) sell products and services to unwilling customers.
B) empathize with fellow employees.
C) rally support for unpopular causes.
D) gain acceptance for the bad news.
E) encourage future questions and communications.
Correct Answer:
Verified
Correct Answer:
Verified
Q58: Which of the following is not a
Q59: Writing an effective performance review requires<br>A)evaluating all
Q60: If you choose to apologize in a
Q61: A woman returns a formal dress to
Q62: When you deliver negative messages,you<br>A)should always begin
Q64: According to your textbook,which of the following
Q66: If you _,you can close a negative
Q67: Employees who observe illegal or unethical behavior
Q68: If you must deliver bad news,determine _
Q90: An advantage of the direct approach for