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    Excellence in Business Communication Study Set 3
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    Exam 8: Writing Routine and Positive Messages
  5. Question
    When Writing for a Claim or Adjustment,the Opening Should State
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When Writing for a Claim or Adjustment,the Opening Should State

Question 85

Question 85

Multiple Choice

When writing for a claim or adjustment,the opening should state the problem as well as


A) who is at fault.
B) competitive options.
C) how the issue has affected the business relationship.
D) model and serial number.
E) your request.

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