In Order to Use Instant Messaging (IM)productively in the Workplace

Multiple Choice

In order to use instant messaging (IM) productively in the workplace,

A) maintain your IM presence 24-7.
B) don't worry about IM etiquette during short exchanges.
C) treat IM as a professional communication medium.
D) use IM to send confidential,complex,and personal messages.
E) use IM to replace the use of email whenever possible.