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    Excellence in Business Communication Study Set 3
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    Exam 5: Writing Business Messages
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    The Term ________ Refers to the Overall Impression of Your
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The Term ________ Refers to the Overall Impression of Your

Question 27

Question 27

Multiple Choice

The term ________ refers to the overall impression of your messages.


A) tone
B) climate
C) style
D) dialect
E) medium

Correct Answer:

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