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    Excellence in Business Communication Study Set 3
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    Exam 2: Collaboration, interpersonal Communication, and Business Etiquette
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    The First Step in the Basic Listening Process Is
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The First Step in the Basic Listening Process Is

Question 42

Question 42

Multiple Choice

The first step in the basic listening process is


A) receiving the message.
B) interpreting the message.
C) evaluating the message.
D) encoding the message.
E) decoding the message.

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