Multiple Choice
All of the following except ________ are best practices when using phones at work.
A) being positive and professional when you answer the phone
B) varying your vocal pitch and inflections so people know you're interested
C) enabling your voicemail,even if you don't check messages regularly
D) ending your calls with courtesy and clarity
E) responding to messages promptly
Correct Answer:
Verified
Correct Answer:
Verified
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