An Initial Interview with Ms

Multiple Choice

An initial interview with Ms. Greta produces little information about the kind of help she is seeking. She rambles between topics and introduces new people, events, and topics without making any connection between them. The social worker needs to extract elements from Ms. Greta that are relevant to the session. In this scenario, which of the following is the best course of action for the social worker?

A) ​The social worker should ask closed-ended questions to interrupt the flow of information.
B) ​The social worker should listen attentively for the emotional content of the message.
C) ​The social worker should summarize and provide focus to avert aimless wandering.
D) ​The social worker should allow her to tell her story and empathize with her.