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    Exam 14: Improving Service Quality and Productivity
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    Describe What Is Involved When an Auditor Conducts a Quality
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Describe What Is Involved When an Auditor Conducts a Quality

Question 13

Question 13

Essay

Describe what is involved when an auditor conducts a quality analysis at Holiday Inn hotels.

Correct Answer:

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The franchisor's quality assurance repor...

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