The Wheel of Loyalty Is Composed of Which of the Following

Multiple Choice

The wheel of loyalty is composed of which of the following three main components?

A) Create loyalty bonds; deliver quality service; segment the market
B) Create loyalty bonds; build higher level bonds; deliver quality service
C) Build a foundation for loyalty; create bundling; build higher level bonds
D) Build a foundation for loyalty; create loyalty bonds; reduce churn drivers
E) Create loyalty bonds; understand customer value; understand service value