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  3. Study Set
    Essentials of Services Marketing
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    Exam 9: Balancing Demand against Productive Capacity
  5. Question
    How Did BMW Occupy Customers While They Were Waiting for Their
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How Did BMW Occupy Customers While They Were Waiting for Their

Question 10

Question 10

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How did BMW occupy customers while they were waiting for their cars to be serviced?

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BMW owners could wait in comfort at the ...

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