The Conflict-Handling Techniques Are Characterized by Two Dimensions, Cooperativeness and Assertiveness

Multiple Choice

The conflict-handling techniques are characterized by two dimensions, cooperativeness and assertiveness. Assertiveness indicates the degree to which ________.

A) one party attempts to satisfy his or her own concerns
B) one party attempts to suppress the conflict
C) the parties attempt to find a win-win solution
D) one party attempts to satisfy the other party's concerns
E) the parties are willing to involve third-party conflict resolution techniques