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    Essentials of Organizational Behavior Study Set 2
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    Exam 4: Emotions and Moods
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    If an Employee Expresses Organizationally Desired Emotions During Interpersonal Transactions
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If an Employee Expresses Organizationally Desired Emotions During Interpersonal Transactions

Question 89

Question 89

True/False

If an employee expresses organizationally desired emotions during interpersonal transactions, the employee is performing emotional labor.

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