Aberdone Company Has Redesigned the Jobs of the Workers in Accounts

Multiple Choice

Aberdone Company has redesigned the jobs of the workers in accounts receivables. Instead of simply billing customers, they are now responsible for what were once management tasks, such as following up on non-payment, determining when bills will be sent to a collection agency, and which accounts receivables can be written off as non-collectable. Which of the following methods of job enrichment is used in this example?

A) task combination
B) vertical job expansion
C) formation of natural work units
D) establishing client relationships
E) opening feedback channels