Multiple Choice
Which of the following is not a method that company managers can use to promote operating excellence in performing value chain activities?
A) Adopt business process reengineering.
B) Instill a corporate culture that has a core value of operating excellence.
C) Adopt best practices.
D) Install TQM and/or Six Sigma quality control techniques.
E) Adopt standard industry techniques.
Correct Answer:

Verified
Correct Answer:
Verified
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