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    Essentials of Business Communication Study Set 3
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    Exam 7: Negative Writing Situations
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    Using Polite Language, Controlling Your Emotions, and Providing Clear Explanations
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Using Polite Language, Controlling Your Emotions, and Providing Clear Explanations

Question 46

Question 46

Short Answer

Using polite language, controlling your emotions, and providing clear explanations are ways to project a professional ________________.

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