Multiple Choice
Which of the following qualities is NOT considered a soft skill?
A) You are able to be optimistic about your own and others' work, and are willing to make any improvements necessary to succeed.
B) You are well versed in your industry's technical jargon and are able to perform your job duties.
C) You are comfortable in a work environment with diverse co-workers.
D) You display good workplace manners and are able to communicate effectively both verbally and nonverbally with your co-workers and superiors.
Correct Answer:

Verified
Correct Answer:
Verified
Q2: In Canada, speakers and listeners prefer a
Q3: Morgan feels that his team of copywriters
Q4: Morgan, Karla's boss, discovers that the report
Q5: According to the text, which communication channel
Q6: The text suggests sitting a dysfunctional group
Q8: When offering criticism, you should try to
Q9: During a presentation, a speaker ensures that
Q10: When employees demonstrate _, they are willing
Q11: Because today's business world is more complex
Q12: You should generally use face-to-face communication when